Return & Refund Policy

Last Updated: 1st January 2026

Thank you for shopping with Quicks Setup (“we,” “our,” “us”). We value customer satisfaction and aim to provide a transparent and fair return and refund process. This policy explains the terms under which returns, refunds, replacements, and cancellations are handled for purchases made through https://quickssetup.us

1. Eligibility for Returns

You may request a return if:

  • The product was delivered damaged or defective

  • You received an incorrect product

  • The product is unused, unopened, and in original condition (where applicable)

  • The return request is made within 7 days of delivery (or another timeframe you choose)

All returns are subject to verification and approval.

2. Non-Returnable Items

The following items are not eligible for return or refund, unless received damaged or defective:

  • Ink cartridges, toner cartridges, or consumables once opened

  • Software, drivers, or digital downloads

  • Clearance or final sale items

  • Products damaged due to misuse, negligence, or improper installation

  • Items without original packaging, accessories, or serial numbers

3. Return Request Process

To initiate a return:

  1. Email us at support@quickssetup.us

  2. Include:

    • Order number

    • Product name

    • Reason for return

    • Photos or videos (if damaged or defective)

Once approved, return instructions will be provided. Unauthorized returns may be rejected.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to:

    • A defective product

    • Incorrect item shipped by us

  • We recommend using a trackable shipping method.

  • Quicks Setup is not responsible for lost or damaged return shipments.

5. Inspection & Approval

Once the returned item is received:

  • The product will be inspected

  • You will be notified of approval or rejection

  • Refunds or replacements will be processed only after inspection

6. Refunds

6.1 Approved Refunds

If your return is approved:

  • Refunds will be issued to the original payment method

  • Processing time: 5–10 business days

  • Shipping fees (if any) are non-refundable, unless the error was on our part

6.2 Partial Refunds

Partial refunds may be issued if:

  • Product shows signs of use

  • Missing accessories or packaging

  • Damage not caused during shipping

7. Replacements & Exchanges

  • Replacement requests are subject to product availability

  • If a replacement is unavailable, a refund will be issued

  • Exchanges are allowed only for the same product model

8. Order Cancellations

  • Orders may be canceled before shipment

  • Once shipped, cancellation is not possible

  • To request cancellation, contact us immediately at support@quickssetup.us

9. Damaged or Defective Products

If you receive a damaged or defective product:

  • Notify us within 48 hours of delivery

  • Provide photos or videos as proof

  • We will offer a replacement or refund at no additional cost

10. Refund Delays

If you have not received your refund:

11. Fraud Prevention

Quicks Setup reserves the right to:

  • Refuse returns showing signs of abuse

  • Cancel orders suspected of fraudulent activity

  • Require identity or address verification

12. Limitation of Liability

Quicks Setup is not responsible for:

  • Improper use or installation of products

  • Compatibility issues with third-party devices or software

  • Indirect or incidental damages

13. Legal Compliance

This policy complies with applicable United States consumer protection laws. All disputes are subject to the jurisdiction of the United States.

14. Policy Updates

We reserve the right to update this Return & Refund Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Information

For questions regarding returns or refunds, contact:

Quicks Setup
Website: https://quickssetup.us
Email: support@quickssetup.us